01
AI operations in one view
Conversation volume, AI resolution rates, contacts, automation triggers and channel performance are organized into a focused dashboard so teams can understand support performance quickly.
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WhatNextAI
An AI-powered SaaS dashboard with OpenAI API integration, chatbot analytics, conversation management, automation workflows and real-time business insights.
Overview
WhatNextAI brings AI assistant monitoring, chatbot analytics, CRM activity, automation workflows and multi-channel messaging into one operational dashboard. I built the product around OpenAI-powered customer support automation, real-time data visualization and scalable SaaS architecture for enterprise AI teams.
The Challenge
What made it hard.
AI support products generate a constant stream of conversations, contacts, automations and performance signals. The dashboard needed to make those signals readable at a glance without burying operators in noise.
The system also needed to support LLM-driven workflows, CRM integration, webhook events and multi-channel messaging while staying responsive and maintainable as enterprise usage scales.
Approach
How I solved it.
02
OpenAI-powered workflows
OpenAI API integration powers assistant monitoring, LLM application workflows and customer-support automation, with clear places to track what the AI is doing and where humans need visibility.
03
Built for integrations
REST APIs, webhook support, CRM integration and multi-channel messaging patterns give the product a scalable foundation for enterprise AI use cases.
What I Built
Shipped in the box.
- ✓AI-powered analytics dashboard with real-time business insights
- ✓OpenAI API integration for LLM applications and AI assistant monitoring
- ✓Conversation management and chatbot analytics
- ✓Automation workflows with webhook and REST API support
- ✓CRM integration and multi-channel messaging views
- ✓Interactive data visualization built for enterprise AI operations
Outcome
Where it landed.
OpenAI
API integration
Real-time
Business insights
CRM
Integrated workflows
Stack
React.jsNext.jsTypeScriptTailwind CSSOpenAI APIREST APIsWebhooksCRM
Have something like this to build?
I build AI-native SaaS, healthcare products, marketplaces and internal platforms from first commit to launch.